2014 Ski Season Review

The season is officially over. Each year seems to go by faster and faster and this year was no different. Maybe it’s my age or just trying to manage family, work, ski races, sports and the boys’ schoolwork, but it’s safe to say there is not much down time. However, I was able to check off two bucket list items this season. First, I was able to go heli-skiing this January with some close friends. It was a lot of fun and lived up to my expectations.

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Unfortunately, I was not skiing closing weekend at Deer Valley Resort because I was happily checking off another bucket list item of mine. I was in Augusta, Georgia, at the Masters Tournament. No, not the skiing masters. You wouldn’t believe how many people thought “skiing” until I clarified that it was in Augusta, Georgia. I remember watching the Masters with my mom on television. She never picked up a club but loved the game. I started golfing a few years ago and have been hooked ever since. My golf game is nowhere near my skiing ability though. If you’re a golfer this is a bucket list item for sure. My mom loved Fred Couples. I knew she was with me last weekend as I stood inches from him teeing off and putting. This was a gift to her. Thank you to the Sports Alliance for this great raffle package that I won. My golf season will start this Friday at the Park City Mountain Resort golf event as a guest and supportive friend to our great neighbors.

Thinking back on a wonderful ski season, the Deer Valley Celebrity Skifest comes to mind. This year the boys won. I like to think they requested the faster course again but my age maybe catching up to me. I had some great powder days with guests at Deer Valley Resort this season. This was my 18th season at the Resort and it still makes me proud to say I work at Deer Valley. Every morning I get to work with amazing mountain hosts, lift attendants, ski patrol and ski instructors, all of whom have a smile and warm hello for guests. You definitely get the feeling we are all on the slopes looking out for each other!

Next ski season can’t come soon enough. Thanks again to everyone who played a part in making this season such a great success. I’m excited for spring and summer and the adventures that come with warmer weather. Golf, concerts at Deer Valley, paddle boarding and mountain biking should make for a great summer in Park City.

See you on the trails!

John Guay, one of Deer Valley Resort’s “Super 33!”

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Director of Skier Service, John Guay oversees the entire Deer Valley Ski School, the resort ski rental operations, children’s center and lift ticket sales. So, if you are a skier and are about to enjoy Deer Valley Resort, you will appreciate the many services that John has developed and polished over a period of 33 years!

JF: What did you do before joining Deer Valley Resort?

John Guay: I was in snow ski school supervisor at nearby Park West, today known as Canyons. I began there on the first of January 1975. At that time, the ski school director was short staffed and asked me if I wanted to teach skiing.

JF: Did you take the job?

John Guay: Yes, I gave it a try and that’s how I got involved. I begin by teaching groups of kids coming from Salt Lake City, I joined PSIA (Professional Ski Instructors of America), went through my certification process and ended up as a supervisor there.

JF: How was business during these early years?

John Guay: Quite different from today. The teaching quality had room for improvement. I remember teaching up to 25 kids in one class! We also had some peculiar habits; the lodge and the slopes at the resort were taken over by the staff to the point that, some days, there wasn’t much space left for the guests. We were all thinking about skiing and obviously didn’t focus much on ski guests.

JF: How did you make the transition from Park West to Deer Valley?

John Guay: As a ski school supervisor, I enjoyed working with instructors and loved my position. Yet, at the same time, this small resort had a lot of financial challenges. This is about the time when we began to hear about Deer Valley Resort coming to the area and bringing a new dimension in professionalism and service.

JF: What did you decide to do?

John Guay: I figured that if I wanted to stay in the ski industry and start a stable career, I needed to take the jump. I applied for a position with Deer Valley to find out what this new resort was all about.

JF: Did you see Deer Valley as a diamond in the rough?

John Guay: I think so; part of it was the consistency of work and the chance of being associated with a professional company. In addition, we also experienced some tough drought years in the late seventies and snowmaking was barely beginning. A little resort like Park West had very limited snowmaking infrastructure and the rumor about Deer Valley was all about modern chairlifts, snowmaking and grooming, so these possibilities alone had a huge appeal on me.

JF: Can you share with us how your first interview with Deer Valley went?

John Guay: Sure; I applied for a supervisor position. We met at Silver Lake in the spring of 1981. There was no lodge yet, so we met in a small cabin, I believe it was a real estate sales office for the Silver Lake Village. We met Stein Eriksen and some other people. We all went on the mountain where a great number of trails had already been cut. It was immediately apparent to me that all the runs had been laid out really well, you didn’t traverse much as all the trails were cut into the fall line. This was really impressive. It was also at the end of a great snow year and skiing that day was fabulous; I remember following Stein on a brand new mountain where nobody had been before!

JF: What happened after that first visit?

John Guay: I started in November of 1981. It took a while until we knew who was going to be head of the ski school. Sal Raio, a coach of the PSIA demonstration team, got the director position. When I met Sal, he offered me a job of supervisor. There would be two of us overseeing a staff of 24 instructors. He gave me the initial task of creating a weekly schedule that I had to prepare in one month. The group of instructors Sal had put together was hugely experienced and this created a tremendous challenge for me to earn the trust of such an impressive team.

JF: In this early years, was the concept of superior guest service already part of the Deer Valley’s culture?

John Guay: Yes. It started with that initial interview with Stein the spring before I was hired. Already, the idea that the mountain was for the guests stood as a central principle. Later that first season, Edgar Stern, Deer Valley Resort’s founder, explained a number of concepts during our early training sessions. It started with the anticipation that guests have before they even get to a resort, then their experience when they reach the place, the importance of a friendly and professional staff to greet them, the pristine beauty of manicured slopes up above, and so on.

JF: So, from the get go, Edgar Stern’s vision was already guest-centered.

John Guay: Absolutely! Edgar Stern always stressed that the guests expect people that are friendly, attentive, always ready to help and answer questions. A ski vacation is a major endeavor and when guests reach their destination, they’re pretty much frazzled and need to be well cared for.

JF: I can appreciate the importance of feeling welcomed.

John Guay: But that wasn’t all; there was also the importance of well groomed runs, which was kind of a revolutionary idea back in 1981; then of course, came the the cuisine, having nice restaurants could make a tremendous difference, because back in these days, food quality at ski resorts was poor. Finally there were ancillary concerns like attention to details, like having coffee always at the right temperature, picking up papers around the resort and the like.

JF: How did the staff buy into that culture?

John Guay: Well, it took some time. At first, there was some fall-out, it wasn’t without some challenges. Communicating that vision was tough, but for those of us who stayed with it, the effort was well worth it. And this probably explains why over the years, we’ve reached a tremendous employee retention rate.

JF: Did these high expectations influence hiring?

John Guay: As I got involved with the hiring process, we followed a very strict approach. You had to have an in-person interview. We certainly looked at job-specific skills, in terms of teaching experience. Obviously, we knew that we could teach people how to ski better or how to become better teachers if they lacked a bit in these areas, but we realized that we couldn’t change a person. In other words, a person’s demeanor, personality and attitude had to offer the right fit for what we were trying to achieve.

Then there was also the family experience weighting heavily into Sal’s vision; we wanted people that were family friendly. At that point though, the industry’s approach, as far as instructing was concerned, was to get a foot in the door, get some teaching experience, starting with beginners and children, and then move on to experts and adults. But the reality is that most adults and experts don’t need ski lessons nearly as much as children and first-time skiers, so we needed instructors that were good at the whole package and were willing to teach kids and could be really good with them.

JF: Are you saying that you were looking for staff members that had empathy and could put themselves inside the ski boots of these new skiers?

John Guay: That’s exactly right; it’s easy for people who are just good skiers to lose track of that concept. We needed people that enjoyed working with first time skiers, that were patient, that didn’t move too fast, and that had great communication skills.

JF: How does Deer Valley Resort stands in terms of teaching culture?

John Guay: From the get go, we’ve always embraced the PSIA humanistic teaching philosophy by creating unique lesson plans tailored to the needs of our students.

In the late ’90s though, we began to compare our most successful instructors with the PSIA methodology. We found out that our best instructors didn’t operate in a linear fashion, but instead followed some basic themes in working with their students. We came away with a three-part teaching model. The first element was the relationship. Then came the activities and finally the supporting information that could take the form of visual aids or verbal comments.

JF: You weren’t just focused on skiing technique?

John Guay: That is correct; the mechanical aspects of skiing were only part of the process as we were pushing even more towards the development stages of our learners and we made certain that our staff embraced that approach and could influence generations of skiers season after season. Kids that once started with us are now bringing their own children.

JF: Does this mean that entire generations of skiers have become loyal customers?

John Guay: Yes, we’ve created a continued, natural cycle. While our clientele may sometime question the value of the money spent in ski school, we do strive to exceed their expectations. We know that if we do a great job taking care of our skiers, they’ll want to return and get more of that special time Deer Valley is able to supply. So part of our teaching philosophy is to learn how to turn a pair of skis and the other part is to create a fun and comfortable environment to the point where guests truly enjoy themselves, want to come back and and bring their own children into the process.

JF: Would you say that Deer Valley leads the way in terms of ski instruction?

John Guay: Deer Valley occupies a very unique position because of its unique ski-in, ski-out properties, its overall design and lay out as a resort, as well as the popularity of its programs and the volume of its activities. We, in fact, have a very hard time to meet the demand we’ve created. We recruit on a year-round basis, we hire and train people all the time and have become the largest ski school in the region. Surprisingly, this high volume of activity has enhanced the quality of our staff; they are not just instructors, they double as concierges and will do whatever it takes to satisfy our guests.

JF: Has this success had a synergistic effect on the entire resort?

John Guay: I think so; our training programs are designed to break down the individual “silos” that unavoidably prop up between divisions. We spare no effort to present a common face for Deer Valley and if a guest bumps into anyone working at the resort, whether it’s a lift operator, a customer service person or a food service employee, each one is trained to address that guest’s question or need and do whatever it takes to find the right answer or solution.

JF: Now, when you look into the future, how do you create new services?

John Guay: Over the years, we’ve never ceased to come up with innovative ideas. We tried moguls, telemark and parallel workshops, women specific programs and so on. Some programs have showed some staying power like our women programs or the Mahre Camps. More recently, we introduced Steeps and Stashes, a program that capitalizes on Deer Valley’s unique variety of terrain. We’re definitely looking at adding new products, yet a the same time, we don’t want to detract from our high-demand areas which always have been the lower ability zones and the new families with children.

JF: So after 33 years of exciting and nonstop developments, what in you views constitutes that Deer Valley Difference?

John Guay: First and foremost it is the quality of the guest experience. Hiring the right people and communicating that vision to all the staff, no matter what position they’re in is a crucial component in reaching that goal. We’re all here for that guest. The real vision is that when we are working, the mountain is there for our guests. When we are not working, we can be just like a guest and can go out and enjoy that same experience. But before anything, we want to take care of the guests that are here so they enjoy their experience!

Wendy Chioji’s Deer Valley Difference

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Wendy is a Deer Valley Mountain Host, two-time cancer survivor, speaker and athlete for the Livestrong Foundation. She summited Kilimanjaro with the Livestrong Survivor Summit, this past February.

JF: What did you do before joining Deer Valley Resort?

Wendy: I was in television news; for twenty years. I was a newscaster in Orlando, Florida, and I decided this was no longer what I wanted to do, it wasn’t fulfilling my passion anymore. So I moved to Park City to work at my friend’s bicycle shop. I first did some coaching for indoor cycling, some triathlon training and then three years ago I was lucky enough to get the job of Mountain Host at Deer Valley Resort.

JF: What attracted you to that job and what were you expecting from it?

Wendy: Let me first say that Mountain Host is a very hard job to get. When I interviewed for it, I was told that it was the best job in Park City but also the most difficult to land because no one ever leaves it! I took it because it was putting two of my passions together; meeting and communicating with people as well as skiing.

JF: Were your expectations met?

Wendy: I expected to be able to meet a lot of really fun, really cool people, as guests and colleagues, and my expectations have been far surpassed! I work with some of the most creative, funny, smart people that I’ve ever met, and I’ve met really great guests on the mountain as well.

JF: What have you learned from that position?

Wendy: I’m a shotgun thinker; I think kind of all over the map at the same time, but in this job, you have to be logical and sequential in giving tours, in helping in emergencies or even in telling people how to get to the Trail’s End Lodge when you’re standing in front of a map. This experience has taught me to be much more efficient and streamlined in my thinking. Yes, it has added a lot to my life skills!

JF: Was the learning curve challenging?

Wendy: Even though I had skied Deer Valley for years, I didn’t know all the names of the runs and lifts. This, alone, is very intimidating; so the first thing I did was try to memorize where everything was. It was a crash course in directions and everybody who knows me, is aware that I have a very limited sense of directions, so this actually is another great take-away that I received from Deer Valley!

JF: Were there any staff members that helped you along the way to build your skills and knowledge as a Mountain Host?

Wendy: All my supervisors were incredibly helpful and accessible all the time, always answering my phone calls and texts whenever I needed help. The Ski Patrol folks were also incredibly wonderful, friendly and always happy to help. I have actually never ran into a single person that wasn’t happy and ready to help in Deer Valley!

JF: What would you say to someone looking for a position at Deer Valley; what would it take to be a happy employee?

Wendy: I think you have to passionate about the job; you must really love people and love skiing, you have to be energetic, outgoing, just love the outdoors and above all, be authentic. You cannot fake it and work here!

JF: In your own words, how would you describe the “Deer Valley Difference?”

Wendy: To me the Deer Valley Difference is being authentic; the people who work here make a huge difference for the guests because they love it and want them to love it too. Because I think the carrot cake at Deer Valley is the best one on the planet I want everybody to try it. So the Deer Valley Difference is being authentic and it’s so easy to communicate that passion when you love the resort as much as we all do.

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Deer Valley’s Steeps and Stashes

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Secrets Revealed

If you believe you know Deer Valley Resort inside-out, you might be missing out on a whole lot of fun! To make sure that no stone is left unturned in the 2,026 skiable acres that Deer Valley has to offer, there is now a simple solution within your reach: enroll into Deer Valley Resort’s new ski school clinic “Steeps and Stashes,” and you’ll get a clear insider view into the myriad of secrets and untold ski runs Deer Valley has in store for its visiting guests.

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Call this, skiing off the beaten path, taking the trails less traveled or exploring a new world of ski possibilities, but when you enroll in this eye-opening program you’ll discover, as I did, that almost half of Deer Valley acreage is tree skiing! I would never have guessed it! Tree skiing isn’t just about the fun of slaloming through aspen and evergreen trees, but it’s also penetrating into a micro-climate where the snow stays better and for much longer, as it generally remains sheltered from the sun, the wind, and also because most skiers who aren’t in the know will seldom venture there on their own.

For visitors and locals alike

“Knowledge is power” and the more you know about a ski resort, the more emotionally invested you become in its assets and the more valuable it becomes to you, your friends and your family. Knowing a resort well, is not just for the out-of-town visitor, but for locals too, who often believe they know Deer Valley like the back of their hand while, in reality, what they know only represents the tip of the iceberg. This was just as true for me when I signed up for the program. As an almost 30 year Park City resident, I didn’t suspect that I could learn so much about new, fun spots on that mountain. All it took was a couple of days to turn that paradigm on its head.

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Great skiing starts with a good group

We first gathered on Saturday morning in the 2002 Room in the Snow Park Lodge, where we met other participants and our ski instructors. At 9 a.m. sharp, we found ourselves at the base of Carpenter Express chairlift. We rode the chairlift together and after taking us down “Big Stick,” the instructors broke us up into groups of similar levels and affinities.

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We ended up with three groups. I don’t know exactly what the other groups did that morning, but Thor, our instructor took us up to the top of Bald Mountain and since there was a fresh serving of new powder from the day before, he led us down into Sunset Glade, an expansive aspen grove that I’ve never been too familiar with. To my delight, I discovered many lines and stashes that I didn’t even suspect existed.

We then proceeded to Quincy Express chairlift, we zoomed down Bandana ski run and set up shop around Empire Express chairlift. We first tested the powder around Anchor Trees. I liked it a lot and migrated for more tree skiing to the X-Files, where we took two great consecutive runs. All along, Thor gave us some valuable tips aimed at helping us stay nimble and weave smoothly around the giant evergreens.

After the trees, the steep!

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Soon, it was time to move from these secret stashes to the steep component of the program. We peaked over the intimidating cornice that lines up Daly Bowl, wondering if we’d muster the audacity to let us drop down into the steep slope below. Thor led us by sheer example and then, the peer pressure pulled the trigger; one after the other, we all took the plunge and boy, were we proud we did it! 

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After a communal lunch at Silver Lake Lodge, we continued to explore the infinite forest that seem to line every single run Deer Valley has to offer. While I had already experienced many of our morning runs, most of the afternoon paths Thor took us to were either totally new to me or brought a brand new twist to some old spots that I had explored before. Deer Valley has so many “powder stashes” that I wouldn’t want to write a comprehensive guide about them; it would take almost forever to list them all!

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The March afternoon sun combined with a relentless rhythm soon began to weigh on our legs and it was time to go back to Snow Park Lodge where we were shown some instruction videos that came in quite handy, as our experience of the day was still fresh in our minds and made us relate perfectly to the situations we all had encountered hours earlier.

Day Two: Moguls on the Menu

Sunday came a bit too early as we had little time to adapt from the spring time-change, losing one hour of sleep in the process, but this didn’t dampen our enthusiasm for this second day of “Steeps and Stashes.” I was invited to move to another group, led by John, another Deer Valley instructor. While the previous day had been centered on powder and steep terrain, it was now time to perfect our mogul technique on a variety of trails ranging from Empire Bowl, all the way over to Mayflower Bowl.

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I used to like bumps when I was much younger and today, as my body has lost some of its flexibility, I carefully avoid confronting their destabilizing nature on almost any ski slope. This time, John found the right words and added some effective tips to reconcile me with that wavy and uneven terrain called moguls.

“Shopping for Turns” anyone?

That morning, John kept on discouraging us to endlessly “shop for turns,” an expression that means waiting forever for the perfect spot, the right conditions and the good moment to initiate a turn. This also means that when we do this, we eventually run out of real estate and end up on the edge of the run, still “looking.”

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Instead, he showed us how to “ski the zipper,” the holy grail of mogul skiing. If this terminology sounds a little odd, just remember that the “zipper line” means that great bump skiers go straight down the mountain, allowing their knees to flex over the moguls instead of turning around them. That’s what is called the zipper line. It’s named that way because skiers remain within a narrow corridor that’s only as wide as their shoulders are broad.

Seeing is believing

What a bumpy day this Sunday ended up being! We did easy mogul trails in the morning and John gradually increased the gradient throughout the day. Eventually he took us just under the Red Cloud chairlift where we were filmed on video, doing our very best to “ski the zipper.” Just before noon, John stopped us at the Deer Valley video cabin theater, right off the edge of Success ski run, where we were given an opportunity to marvel at our own exploits along with those of our teammates.The whole session was commented in details by John, questions were asked and the whole video was seen at least three times before we were finally satisfied.

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After lunch, the session continued, mostly under the mogul theme, sometime on easy terrain, sometimes on steeper runs and by 4 p.m. we were all a little tired but extremely happy that we had completed a wonderful two-day ski clinic. We learned a lot about Deer Valley Resort’s boundless powder and tree skiing. We tame our innate fears on Daly Bowl, reconciled ourselves with the secrets of mogul skiing and picked up so many new skills that we can’t wait to do it over again very soon!

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Deer Valley Resort to Host U.S. Freestyle Championships

The U.S. Ski and Snowboard Association has announced Deer Valley Resort as the site for the 2014 USANA U.S. Freestyle Championships held Friday, March 28, through Sunday, March 30, 2014. Deer Valley’s World Cup venue will host U.S. athletes coming together for the final event of the 2013-2014 season to battle it out for the title of U.S. Champion. The Championship event, originally scheduled to take place at Heavenly Valley, CA, will include moguls, dual moguls and aerials.

“Deer Valley® is pleased to be able to step in and host the U.S. Freestyle Championships for our partners at the U.S. Ski Team,” said Bob Wheaton, president and general manager for Deer Valley Resort. “We are excited to showcase the athletes right on the heels of the 2014 Winter Games and offer our guests a chance to see them compete live.”

Leading the team for the championship event in moguls are Deer Valley sponsored athletes, 2010 bronze medalist Bryon Wilson and his brother, 2014 Olympian Brad Wilson (both of Butte, MT). Two-time Olympian Ashley Caldwell (Ashburn, VA) will lead the aerials team, along with Olympian Mac Bohonnon (Madison, CT), who finished fifth in Sochi. Deer Valley Resort is one of the world’s most renowned freestyle venues, having played host to the World Championships twice and is a perennial stop on the FIS Freestyle World Cup tour.“Deer Valley is the preeminent venue worldwide in freestyle skiing and will provide the platform for a great conclusion to the Olympic season,” said Calum Clark, vice president, events for USSA.

 2014 USANA U.S. Freestyle Championships Schedule 

  • Men’s and women’s moguls qualifications and finals will take place Friday, March 28 from 9:55 a.m. to 3:50 p.m. 
  • Men’s and women’s aerials qualifications and finals will be held Saturday, March 29  from 11 a.m. to 2 p.m.
  • Men’s and women’s dual moguls finals will finish the event on Sunday, March 30 from 11:40 a.m. to 3:10 p.m. .
 All events during the 2014 USANA U.S. Freestyle Championships are spectator-friendly and free to the public. A complete schedule of events can be found on Deer Valley’s website.

Girl’s Weekend – Ski Rental Makes Life Easy and, in Our Case, Memorable.

What do you pack for your girl’s ski weekend? Well, everything of course! You need bibs and ski jacket or two, under layers for warmth, choices of outfits for dinners out and your après ski boots. My girlfriends from California were so sweet to pack hostess gifts (yeah!), a bottle of my favorite Old Vine Zinfandel and a Barbera from the California wine country.

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Let’s see what else? Girls have to have their hair care products, make up, and skin care goodies. Plenty of fashion accessories are necessary so we can all share when we are getting ready to go out for dinner. Do you think there was much room in their suitcases for ski boots? Not really. As I suspected, their suitcases were completely packed so they had to sit on them to close the zippers!

Knowing this might happen, ahead of time I set them up with ski rentals from Deer Valley’s Ski Rental shop. Who wants so schlep their stuff on the plane and check an extra bag for skis and poles? Besides, their equipment is quite a few years old, and this gave them a chance to try new technology. Bonuses: less stuff to carry, fewer baggage fees and opportunity to test new equipment.

Here is how it went:

Preparation: I made a call to the Deer Valley Rental shop with my friend’s names, ages, height, weight, and ski ability. Then I reserved rentals for them during their stay. Confirmations were emailed back and we were good to go.

Morning of Day 1: Since they were set up and I knew they’d be well taken care of, I dropped them off at Snow Park to get started. “See those guys dressed in green?” I said. “Have them point you to the rental shop and I’ll meet you down there.” Then I parked the car and grabbed the shuttle.

By the time I met up with them, they were already through registration with boots in hand, and were getting their skis and poles. Deer Valley Rental shop wants to get every customer through their rental experience in 5 – 10 minutes so they can get out and enjoy the snow. My girlfriends were floored it was so quick and easy. We headed to the boot warmers and hit Wide West ski run to warm up!

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End of Day 1: We handed our skis and poles to the valet for free overnight storage at Snow Park Lodge. No schlepping boots either; we loved that we could leave the boots with the basket concierge for free overnight storage, too. Boots were placed in the baskets, and off we went.

Morning of Day 2: These girls were antsy to get back out there. They wanted to get in as many runs as possible so we arrived just after the resort opened. My friends quickly put on their matching rental boots, grabbed a basket to store our shoes and we were off. On the stairs, the girls were walking a little funny but I shrugged it off as being a little sore from the long day skiing the day before.

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At the base of the Carpenter chairlift, my 5’2” friend Lynn was really having trouble getting her skis on. I said to her, “Lynn, set your skis sideways on the hill. They are sliding backwards.” She shot me a look that said, “I am not stupid! I know that.” She seemed a little agitated (which is not like her) so I popped out of my skis and went to investigate.

Her boots weren’t clicking into her bindings. It didn’t make any sense since she’d skied on them yesterday. The bindings looked too small. Then 5’7” Heidi couldn’t get her skis on either. Her bindings looked too big.

Einstein here (yeah, that was me) wasn’t connecting the dots either. I said, “Do you have the right skis?” Yep. Heidi’s skis had her name of them and so did Lynn’s. Ok. It’s not the skis. The three of us (normally fairly intelligent people) all deducted that it must be the bindings!

So we take the equipment back to the rental shop to investigate the bindings. We meet up with Deer Valley ski technician Howard Ritter who helps Lynn. He pulls up her information and grabs a boot the same size (then she won’t have to take off her boot – very thoughtful.) He checks the boot and binding. “This fits. Let’s take a look at your boot.” We both look down at the personalized sticker on her boot. It doesn’t match the ski.

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Two stations down, Heidi’s technician is telling her that the boots she has on aren’t hers. Heidi says, “WHAT HAPPENED TO MY BOOTS?” (You might be wondering, “How many skiers does it take to change a light bulb?”)

Gary Wassmer, the rental shop supervisor happens to be standing there. He smiles as he and Howard state the obvious at the exact same time. You and your friend switched boots – you have each other’s boots on.

Lynn and Heidi lock eyes and simultaneously look down at the boots and burst our laughing.

Howard, the voice of reason, says with a huge smile on his face, “How did this girl (pointing to the long skis) fit into this girl’s (pointing to the shorter skis) boots?” Scratching our heads, we wondered how we could have possibly missed this when, (tiny feet) Lynn’s boots went on so easy and (tall) Heidi had a lot of trouble with hers and both could hardly walk up the stairs?

Now all the technicians and other renters are laughing with us. I get this party moving by directing my girlfriends to sit down and switch boots (while snapping photos to embarrass them). They are no longer hobbling and miraculously, their boots lock right into the bindings on their skis. We wave to our new best friends in the rental shop and hit the lift for an amazing day of run after run of Utah powder.

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End of Day 2: I have asked my friends for the tenth time, “now who put their boots on first?” Someone tells me not to bother applying for Mensa anytime soon.

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Despite our “user error,” we have a fantastic experience renting skis and skiing at Deer Valley.

Lessons learned:

Renting equipment is a great hassle-free way to enjoy a ski weekend out of town.

If the shoe fits, wear it. (Check your tag anyways to make sure it’s yours.)

If the shoe doesn’t fit, it’s probably not your shoe. (Check your tag to see whose it is.)

And laugh early and often with your girlfriends. Repeat.

For more information on ski rentals at Deer Valley resort, click here.

Check out more photos from our girls weekend ski trip.

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Deer Valley Resort Launches On-Mountain Interactive Mobile App

Deer Valley Resort has partnered with CarteScape, Inc., a San Diego-based mobile development company, to launch a customized mobile ski app that provides guests with a range of resort navigation, resort services and social media features.

Welcome

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Available now on both iOS and Android platforms, the Deer Valley® app includes GPS navigation with augmented reality and an interactive map. Users can search runs, lodges, chairlifts and more from the app.

Search Map

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Users are able to record the statistics of their ski runs, tracking both vertical distance and speed measurements. The beautifully designed app has social media integration, allowing users to share photos and run statistics on Facebook and Twitter. Users can also find friends on the mountain.

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An e-commerce component allows for easy purchase of lift tickets before arriving at the mountain and allows skiers to contact Ski Patrol with the touch of a button.

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“Deer Valley Resort makes guest service its top priority, which is why we are constantly looking for the best ways to provide guests with convenient and up-to-date technological offerings,” said Bob Wheaton, president and general manager of Deer Valley Resort.

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Features and enhancements will be released though upgrades throughout the season. For more information on the Deer Valley ski app, visit the resort’s website at deervalley.com/app

Olympic Wrap Up

I have come out of my Olympic cloud and routine of staying up way too late and waking up early for two weeks. What else are you supposed to do during the Olympics? Although I even stick to this schedule during the summer Olympics, the alpine events are still my favorite to watch.

At the beginning of the games I was watching a women’s speed skating event when a German woman false-started. She got another try and did it again. Just like that she was out of the competition. I wanted to scream. I could feel the heartache she was going through. I wanted to reach through the TV and tell her it was okay. Millions of people are still proud of her, but at that moment no words can comfort you. I remember my Olympic moment where I was a favorite in my event and then in a second, it was gone. My mom came up to me and all she said was, “what a peanut butter and jelly sandwich.” Thanks mom!

We didn’t get to see any of the women’s ski jumping events. It saddens me because no matter the result, Americans want to see Americans compete. Especially if it’s history making .(It was the debut of the event in the Olympics.)

I must admit, I am relieved that the games finished and seemed to go off without a hitch. Okay well, maybe the opening ceremony’s lighting of the rings didn’t go as planned. But, if that was the worst thing that happened, these games were a success. I’ve been asked about the snow conditions and weather for some of the events. Do I think the playing field was fair? Do I think it was a tough venue to hold the skiing? Did “unknowns” get lucky? First of all, you’re not an “unknown” if you’re in the Olympics. Next I would say, everyone had the same conditions. Also, it’s an outdoor sport; fog and sun can come in and out at any race at any time. This is why as an athlete, sometimes World Cup overall titles are a bit more meaningful. Olympics are great but it’s one day and ANYTHING can happen.

With that said, did Ted Ligety and Mikaela Shiffrin get lucky? No, they are simply the best. They can deal with any condition; it’s what skiers train for. Bode, Ted, and Mikaela  are amazing. Julia Mancuso and Andrew Weibrecht had great performances. It’s an incredible feat to perform under pressure on a world stage and make it happen; congratulations to every athlete and their performances!

I always love the Olympic fever that comes with the games. I watch with anxious anticipation. The best part is watching them with my boys. You can start to see them thinking, “Can I do that some day?” or “I want to be like him/her.” I bet it is like this in most households. This is were the dreams begin.

As the Olympic anticipation was beginning with the personal stories and commercials, my most proud moment was a story about Mikaela Shiffrin. Even though I didn’t reach the highest goal that I started dreaming about as a kid, watching the Olympics and becoming an “Olympic medal winner”, I was flattered to see the acronym on Mikaela’s helmet A.B.F.T.T.B. (Always Be Faster Than The Boys). I still try to live by this and I’m happy I made a difference!

See you on the slopes!