Working at the resort over the last couple of weeks, I have been quickly reminded why Deer Valley has been voted the # 1 ski resort in North America for the last four years in a row.
When I meet a new client, we arrange to find each other at the Snow Park Guest Service Information Desk. The Info Desk is where our guests can check with Lost and Found or ask any questions. I usually try and get to the lobby 15 minutes before our scheduled meeting time. After 14 years I have realized that new clients are usually nervous and don’t know what to expect, so these few early moments take the edge off. So over the course of a few days while waiting in the Snow Park Guest Services area, I have witnessed a guest asking if his glove was turned in. He was not lucky in finding his glove but instead the guest service employee offered to let him borrow a pair of gloves that had been in the Lost and Found for a month. A woman left her cell phone in the bathroom and someone had picked it up. Guest Services allowed her to use the phone to call her cell and the guest who was on her way to turn it in answered and they arranged the trade off. Many guests asked simple questions, such as the bus schedule, where the bathrooms are, where the ticket office was, and how to get to child care. I saw each guest walk away with a smile because our guest services employees answered the question with more information than they were expecting. Most of the guests then chatted for a few minutes with our employees because they made them feel so comfortable.
Here are a few of “my favorite things” at Deer Valley:
Complimentary ski storage during the day and overnight. How great is it to put your skis away and walk to the car and not have to worry about carrying them up again the next morning. This gives you time to grab a cup of coffee and enjoy the morning (especially if you have kids and negotiating who is going to carry what).
Besides our skiing (which speaks for itself), the on mountain dining is exceptional. Imagine skiing and having to decide and actually contemplate where you want to eat. This is a nice problem to have while recreating. My favorites are: Empire Canyon Lodge for the Turkey Panini, Royal Street Café’s Tuna Tacos, Silver Lake Lodge’s Bald Mountain Pizza for their mushroom Pasta and last but not least, Snow Park Restaurant’s Natural Buffet.
Of course, you must fit in the NASTAR course before lunch. If you take any of my suggestions of where to eat you’ll definitely have a full stomach which will only make it harder to beat my time at the race arena! I set the time every Saturday morning (schedule permitting). I got my NASTAR handicap at the pacesetting trials this past December in Aspen and have handicapped the race crew at Deer Valley. What this means is, when you race NASTAR you’re actually racing against AJ Kitt who is the National NASTAR handicapper. You get to see how close you can get to former Olympic Alpine Ski Racer. Racing NASTAR and trying to better your time is a lot of fun! You can also try to qualify for the NASTAR finals or just race head to head with your friends.
Come experience the Deer Valley difference. We all enjoy seeing our guests on the mountain and want to help make your time here the best. I always look forward to going to work, that is a strong statement in itself! Stay tuned for my next blog which will be all about my favorite spots to ski.
Happy New Year and see you on the slopes!